Walmart is implementing changes to its self-checkout process, which may impact how shoppers interact with these cashier-less lanes. According to a report by Business Insider, the use of self-checkout lanes will be limited to Walmart+ subscribers and Spark delivery drivers at select locations.
Walmart+ is a subscription service offered by the retail giant, costing $12.95 per month or $98 per year. It provides members with benefits such as free delivery services, gas discounts, and other perks. On the other hand, Spark is a delivery service exclusively available through Walmart.
It’s important to note that this shift is not a universal change across all Walmart stores. Walmart spokesperson Joe Pennington clarified to Business Insider that the decision to implement these changes rests with individual store managers.
As of now, Walmart has not provided a comment in response to inquiries from The Arizona Republic regarding these modifications to the self-checkout process.
Key Changes to Walmart’s Self-Checkout
As per the report, the self-checkout lanes will no longer be accessible to regular shoppers who are not Walmart+ subscribers or Spark delivery drivers at specific Walmart locations. Additionally, customers with more than ten items may be directed to traditional checkout lanes.
Reasons Behind the Changes
Business Insider’s report suggests that Walmart’s decision to limit self-checkout usage aligns with a broader trend among major retailers. This shift is seen as a potential strategy to combat shoplifting and enhance security measures within the stores.
It’s evident that Walmart is rethinking its approach to self-checkout, aiming to provide added benefits to its subscription-based members while addressing security concerns. These changes are likely to impact the shopping experience for a segment of Walmart’s customer base.