A recent Walmart shopper in Burlington, Cinnaminson, New Jersey, took to social media to express frustration over the store’s new anti-theft measures, announcing plans to exclusively shop at Target in the future. The retail giant has faced criticism for implementing stringent security protocols in response to a rise in shoplifting incidents.

The shopper reported encountering numerous items secured behind anti-theft glass at the Walmart location, hampering their ability to browse and read product labels freely. Venting on social media, they highlighted the inconvenience, stating, “@Walmart Everything is locked up in Cinnaminson in Burlington Walmart. They wouldn’t even let me read the labels on the formula of my first time buying formula.”

Comparing their experience unfavorably to shopping at Target, where similar items are openly displayed, the disgruntled customer emphasized feeling dehumanized by Walmart’s security measures. They expressed a preference for the more accessible and welcoming environment provided by the competitor.

Anti-theft glass, a common security measure employed by retailers to safeguard high-value merchandise, has drawn mixed reactions from consumers. While intended to deter theft, some individuals have raised concerns about functionality issues, such as malfunctioning security buttons and potential delays due to understaffing.