Verizon customers across several regions have reported significant disruptions in service, with many users waking up to find their phones in SOS mode. This issue began around 10:00 a.m. ET, as noted by service tracker Downdetector, which registered a sharp increase in outage reports from users attempting to make phone calls.
As of the latest updates, the number of reported outages has exceeded 49,000, although this figure has shown a gradual decline over the past few hours. Customers have taken to social media platforms like X and Threads to express their frustrations, with many stating they are unable to initiate outbound calls. The SOS mode on their devices suggests a disconnection from the network, which could be attributed to either poor signal coverage in their areas or issues stemming from Verizon’s network itself.
Verizon has acknowledged the situation, indicating that their engineers are actively engaged in diagnosing the problem. They have communicated through their network status page that they are aware of the wireless service interruptions impacting a segment of their customer base. However, the exact cause of the outage remains undetermined at this time.
As the situation develops, Verizon has encouraged affected customers to remain patient while they work on a solution. The company’s communication channels have been inundated with responses, with over 2,900 replies to their posts on X, many of which detail ongoing difficulties in making phone calls.
Throughout the day, Verizon’s engineering team has been working diligently to identify the root of the outage and restore service to all affected users. The company has not yet provided a timeline for when full service will be resumed, but they are committed to resolving the issue as swiftly as possible.
In the meantime, customers experiencing problems are advised to check their devices for any network settings that may need adjusting, as well as to monitor Verizon’s official communication channels for updates. The situation is fluid, and further updates are expected as the company continues its investigation into the service interruptions.
As of now, the number of reported outages appears to be stabilizing, but customers are encouraged to report their experiences to help Verizon better understand the extent of the issue. The company’s commitment to transparency and quick resolution is critical as they navigate this service disruption.
For those impacted by the outage, sharing experiences on social media can help raise awareness and may prompt quicker responses from the service provider. It’s essential for customers to stay informed and connected through alternative means while Verizon works to restore normal service levels.
As this story continues to unfold, residents and businesses relying on Verizon’s network are left in a state of uncertainty, hoping for a prompt resolution to the ongoing connectivity issues.
