White Castle Implements AI Voice System for Drive-Thru Orders
White Castle is leading the way in drive-thru innovation with the implementation of AI voice technology for ordering. This advancement aims to improve efficiency and customer service, setting a new standard in the fast-food industry. Despite challenges, such as inaccuracies and workforce concerns, White Castle’s adoption of SoundHound’s AI system signifies a major step towards enhancing operational processes and customer satisfaction.
White Castle Valentine’s Day Event
White Castle is bringing back its tradition of transforming their dining rooms into fine dining establishments for Valentine’s Day, with hostess seating, tableside service, and festive holiday décor. Participating restaurants in and around Macomb, Oakland, and Wayne counties will be taking part in the special event on Feb. 14.