White Castle Implements AI Voice System for Drive-Thru Orders
White Castle is leading the way in drive-thru innovation with the implementation of AI voice technology for ordering. This advancement aims to improve efficiency and customer service, setting a new standard in the fast-food industry. Despite challenges, such as inaccuracies and workforce concerns, White Castle’s adoption of SoundHound’s AI system signifies a major step towards enhancing operational processes and customer satisfaction.
McDonald’s Halts AI-Driven Drive-Thru Ordering with IBM
McDonald’s ends AI partnership with IBM for drive-thru ordering, exploring new technology partners. Speculations hint at collaboration with Google for AI strategies. Competitors like Wendy’s and White Castle also embrace AI-driven solutions for fast-food operations.