Asus Commits to Significant Improvements in US Warranty Service Following Discussions with Gamers Nexus

Asus has agreed to significant improvements in its US warranty service following discussions with Gamers Nexus, including the establishment of a dedicated team to address customer issues and a new US-based support center. The collaboration between Gamers Nexus and Asus at Computex 2024 highlighted the importance of addressing consumer concerns, leading to concrete steps such as a dedicated email address for mishandled RMAs and a commitment to address product issues like SD card overheating in the ROG Ally.