Customer relationship management

Microsoft Teams: Elevating Agent Experiences with Contact Centers

Discover how deploying a Microsoft Teams contact center can revolutionize customer interactions and elevate agent experiences. Learn how integrating communication and collaboration tools into a single platform can boost productivity and streamline workflows.

Analyst Increases Price Target on Salesforce.com to $234.00

Analyst Mark Moerdler from Bernstein SocGen Group has increased the price target on salesforce.com (NYSE: CRM) to $234.00, sparking interest and discussions within the financial community. Investors and analysts are closely monitoring the implications of this change on the stock’s performance and overall market trends. Stay informed about the latest updates in the stock market to make informed investment decisions and stay ahead in the market.

Alphabet Considering Offer to Acquire HubSpot, Leading to Surge in Shares

Alphabet, the parent company of Google, is reportedly considering making an offer to acquire HubSpot, a marketing software company, leading to a 7% surge in HubSpot’s shares on Thursday afternoon. The potential acquisition of HubSpot by Alphabet could mark a significant move for the tech giant, but it is important to note that no formal offer has been made yet. Both Alphabet and HubSpot have refrained from providing immediate comments on the matter.

Seth Coulson, CFA, Joins DoubleLine Capital as Relationship Manager

Seth Coulson, CFA, has joined DoubleLine Capital as a Relationship Manager, focusing on institutional investors and investment consulting firms in the Midwestern United States. With extensive experience at PIMCO and State Street IMS, Coulson brings a wealth of knowledge to his new role. DoubleLine Capital is an investment adviser registered under the Investment Advisers Act of 1940.

Revolutionising Identity Services Using AI

Trust Stamp, a global provider of AI-powered identity services, has revolutionized the world of identity verification. Co-founded by Gareth Genner and Andrew Gowsack, Trust Stamp’s innovative technology has secured over $110,000 in funding and $3.68 million in net sales in 2021. By harnessing data mining and biometric science, Trust Stamp sets new benchmarks in online identity verification, catering to sectors such as banking, government, real estate, and humanitarian services.

Salesforce shares slip after modest revenue forecast for new fiscal year

Salesforce experiences slip in shares after issuing modest revenue forecast for fiscal year 2025, despite surpassing estimates for fiscal fourth quarter results. Company announces acquisition of Spiff and begins selling products on Amazon Web Services marketplace. Analysts’ expectations for fiscal year 2025 fall short, causing 6% decline in extended trading. Stay tuned for updates.

Salesforce Announces Layoff of 700 Employees Amid Tech Industry Job Cuts

Salesforce, a US-based cloud software company, has announced the layoff of approximately 700 employees, which accounts for about 1% of its global workforce. This move comes as part of a wave of job cuts within the tech industry, following a…