Concerns Arise Over Effectiveness of Online Therapy Platforms like BetterHelp

Online therapy has become increasingly popular as people turn to platforms like BetterHelp for mental health support in areas with limited counselors. However, concerns about effectiveness and drawbacks have emerged. One user, Elizabeth, found the service restrictive and lacking in live therapy options, leading to increased anxiety. Mental health professionals in Australia are questioning the efficacy of continuous subscription models like BetterHelp, emphasizing the need for clear treatment goals and exit points in therapy.