Report Reveals One in Four Global Shoppers Avoid Purchasing Due to Return Concerns

Discover the latest report by Asendia and ESW, revealing that one in four shoppers avoid purchasing from global retailers due to concerns about returns. The findings highlight the need for global brands to understand and meet consumer expectations regarding shipping and return policies, as well as the implementation of return or restocking fees. Learn more about the importance of prioritizing a seamless, customer-centric return process in today’s global marketplace and how partnering with ESW and Asendia can create exceptional customer experiences and drive revenue growth.