In a significant shift to enhance safety protocols, Southwest Airlines has announced new procedures that will take effect on December 4, aimed at reducing injuries among cabin crew during flight descents. The airline’s decision comes after extensive research and feedback from flight attendants, highlighting the need for earlier cabin preparations for landing.

Starting next week, flight attendants will be required to secure the cabin at 18,000 feet, significantly earlier than the previous threshold of 10,000 feet. This adjustment is part of Southwest’s ongoing commitment to the safety and well-being of its crew members, as outlined in an internal memo shared with staff.

According to the memo, the new descent procedures were developed collaboratively with the Inflight Safety team and the Transport Workers Union (TWU) Local 556 Health and Safety Committee. The airline’s leadership emphasized that these changes are aligned with their safety objectives and aim to prevent injuries among flight attendants.

Key changes to be implemented include:

• At the beginning of descent, pilots will announce the start of this phase with a public address (PA) to the cabin.
• Upon reaching 18,000 feet, a high-low chime will signal the commencement of a sterile flight deck, indicating that cabin crew should prepare for landing.
• Flight attendants will be tasked with securing the cabin earlier, allowing them to finish their duties and take their seats sooner.

This procedural adjustment is expected to reduce flight attendant injuries by at least 20%, based on a thorough evaluation of data collected from both flight attendants and pilots, as well as insights from the Flight Data Analysis Program (FDAP). The airline plans to monitor the effectiveness of these new procedures closely and will provide updates on their findings.

As a result of these changes, passengers can expect several alterations to the in-flight experience. Specifically, cabin service will conclude earlier, beverages will be collected sooner, and passengers will need to stow their carry-on bags and personal items earlier in the descent process. Additionally, passengers will be required to return their seats to an upright position earlier than before.

These adjustments reflect a broader trend within the airline industry to prioritize safety and efficiency in operations. The proactive measures taken by Southwest Airlines demonstrate their dedication to the safety of both passengers and crew members.

Travelers are encouraged to stay informed about these changes and to prepare for an earlier conclusion to in-flight services as they fly with Southwest Airlines in the coming weeks.