Tech/Science

Sonos Faces Feedback Over Revamped Mobile App

Sonos has recently faced a wave of feedback, both positive and negative, following the release of its revamped mobile app on May 7th. Users have expressed frustration over missing features such as sleep timers, issues with local music library management, and the inability to edit playlists or the upcoming song queue. Additionally, concerns have been raised about the app’s accessibility, a matter that Sonos aims to address by next month.

In response to the feedback, Sonos acknowledges the concerns raised by its speaker owners regarding the new app. While the company is working to restore the missing functionalities, it stands by its decision to launch the app, viewing it as a necessary step towards a more advanced user experience in the future.

Sonos’ chief product officer, Maxime Bouvat-Merlin, emphasized the significance of the app redesign as a demonstration of the company’s commitment to innovation. Despite the current limitations of the new app compared to its predecessor, Bouvat-Merlin believes that the redesign sets the stage for future innovations from Sonos.

Although the missing features are a point of contention, Bouvat-Merlin assures users that Sonos is dedicated to reintroducing them in the coming months, along with additional enhancements to improve the overall app experience. However, some users question the timing of the app rollout, suggesting that more time could have been allocated to refine the update before its release, especially with new Sonos products expected in June.

As Sonos navigates this period of transition with its app redesign, anticipation builds for the upcoming Sonos Ace headphones, which are anticipated to make a significant impact in the market. Stay tuned for further updates on Sonos’ developments and product releases.

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