KKR, a global private equity major, is in discussions to acquire a minority stake in Infinx Healthcare, a healthcare BPO company owned by the Tandon Group. The investment is expected to be around $150 million, or Rs 1,250 crore, for a 26% stake in Infinx.
Akshay Tanna, partner and head of India private equity at KKR, expressed confidence in the growth potential of the healthcare BPO sector in India, driven by global demand. He highlighted Infinx’s position to address this demand with its tech-enabled solutions. Tanna mentioned that KKR plans to leverage its local knowledge and healthcare expertise to support Infinx’s expansion, aiming to develop a healthcare platform through both organic growth and strategic acquisitions.
Infinx Healthcare, headquartered in San Jose, offers revenue cycle management (RCM) solutions to various healthcare entities such as medical billing companies, radiology groups, physician practices, and long-term care pharmacies. RCM involves the processes of identifying, collecting, and managing incoming payments.
Established in 2012 as Tandon Information Solutions, Infinx provides services including medical transcription, eligibility and benefit verification, medical billing, medical coding, and account receivable management across specialties. With a workforce of over 4,000 employees spread across four major Indian cities, Infinx has built a strong presence in the healthcare BPO industry.
Jaideep Tandon, the chief executive of Infinx Healthcare, expressed gratitude for KKR’s interest in the company, citing it as a recognition of Infinx’s achievements over the past decade. He emphasized that customer success remains a core focus for Infinx as they continue to evolve and grow their business.
