Expedia Group faced widespread outages affecting several of its websites across various locations, including the U.S., Puerto Rico, India, and Dubai. The outages, lasting for several hours, were attributed to site maintenance conducted by the company. While Expedia Group confirmed the technical issues, they assured that their teams swiftly worked to restore services online.
Expedia Group brands like Expedia.com, Hotels.com, Vrbo, Travelocity, Orbitz, Wotif, and eBookers displayed notices of unavailability on their desktop websites during the downtime. The outages were not consistent, with some brands functioning in certain regions while others remained inaccessible. For instance, Expedia.ca was down in Canada, Expedia and Wotif were affected in Portugal, and Vrbo, Hotels.com, Orbitz, Wotif, and eBookers were impacted in India.
Social media reports began surfacing as early as 2 p.m. Eastern Daylight Time, alerting users to the disruptions. Expedia.com suggested users try accessing their services through the app as an alternative during the website downtime.
While the company acknowledged the maintenance-related issues, they did not provide further details or address additional inquiries regarding the outages. The incident highlights the vulnerability of even major online travel platforms to technical disruptions that can impact users worldwide.
