An employee at a Primark store in Romford, London, has given a glimpse into the daily life of working at the popular clothing retailer. The anonymous employee shared insights in a video posted on the TikTok account @primarkeastldn, shedding light on what really goes on behind the scenes at the budget clothing brand.

With 191 stores across the UK and a workforce of 29,000 employees, Primark is known for its affordable fashion offerings. The employee revealed that staff members receive a discount on purchases, which can be shared with family and friends. While the exact discount percentage was not disclosed, comments on the video suggested it could be around 10 to 15% on full-price items, with limitations on the number of times it can be used annually.

Additionally, the employee highlighted the perk of having first access to new arrivals, emphasizing that staff members get ‘first dibs on all the bargains.’ Sporting the store’s signature blue shirt with an ‘I heart Primark’ design, the employee humorously expressed affection for the uniform, albeit with a playful eye roll.

Contrary to the common perception of a retail job involving constant cashier duties, the employee shared the reality of taking frequent breaks, humorously attributing numerous restroom visits as an opportunity to step away from customer interactions and use her phone. She also expressed frustration at the repetitive task of folding clothes multiple times a day and the need to frequently seek assistance from the manager.

To cope with the demands of the job, the employee admitted to relying on energy drinks, showcasing a can of Monster as evidence. The video provides an intriguing look into the experiences of Primark employees, offering a glimpse into the less glamorous aspects of working in retail.