A customer of JPMorgan Chase in Oregon was left shocked when $30,000 disappeared from his account in a single day. Alan Roberts reported that unauthorized transfers were made from his Chase business account on March 18th, with the funds being diverted to various unknown companies. The perpetrator even moved $8,000 from one of Alan’s Chase accounts to his business account before transferring it again, ensuring that each transfer was below $2,000.

Alan expressed his frustration at the situation, stating, “It is frustrating beyond belief… I’m not going to stand for that. Sorry, but no one’s going to steal $30,000 from me and not account for it.” On the same day, he received numerous suspicious emails in languages other than English, which he did not interact with.

Despite reaching out to Chase to recover his lost retirement funds, Alan’s claims were rejected twice. JPMorgan stated that they could not find conclusive evidence of account hijacking. Alan expressed disbelief, saying, “It blows my mind that anybody could look at that and not say, ‘Oh, clearly you were hacked and it was gone.'”

Alan has now sought assistance from law enforcement and government agencies to retrieve his retirement funds. He filed a report with local police, contacted the FBI, and even involved the governor’s office, which lodged a complaint on his behalf with the Treasury Department.